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SHIPPING & RETURNS

Shipping Policy

We ship internationally.
Orders normally are shipped in 1-3 business day after being placed ( if you not order on weekend, we normally ship out in 1-2 days )

We use UPS, DHL, EMS and others as our air express service company, it takes 5-7 days  ( EMS 6-8 days ) to ship to worldwide, so normally you will receive you order in about 6-10 days after you place the order.

** Please note:

1)     Processing time and shipping time excludes weekends and statutory holidays when our warehouse and the mail carriers are closed.

2)     The packing list is located inside the box with a list of the products that are in the order.

 

Order Tracking 

 

After the shipment, air express B/L with tracking number will be sent to you via email, you can track your order on the website of air express service provider:

Return & Exchange Policy



Please note, you must email us within 10 days of receiving the product as the manufacturer offers a 10 day warranty with all unused items. Panties are non-refundable. If the item is kept beyond 10 days the manufacturer will not replace the item. 

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